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Know Before You Go

The 2021-22 regular season is scheduled to begin on October 2, 2021 vs. the Tri-City Americans. We anticipate the arena opening at full capacity for the 21-22 schedule, but your experience at the arena may look a little different than in the past. Below are some of the new health and safety guidelines that will be in place at Chiefs games this year. You can also learn more about the Spokane Public Facility District’s reopening plan at rockthereopening.com.

Digital Ticketing

Single-game tickets must be purchased online at TicketsWest.com. Spokane Veterans Memorial Arena has employed mobile-only ticketing using self-scanning technology.

Please ensure you have your digital ticket available prior to entering the building.

Cashless Concessions

Purchases are now cashless and will be processed using a contactless point of sale system. Mobile ordering and grab-and-go options are available. Plexi-glass guards have been installed at all counters and individual containers will be used for the safety of our guests and employees.

Masks Required

Masks are currently required for all guests regardless of vaccination status, in accordance with statewide mandate. All fans 5 and older are required to wear a mask at all times during Chiefs games, except with actively eating or drinking. Children 2-4 years old are recommended but not required to wear masks.

Clear Bags Only

Guests may carry one clear plastic or vinyl bag no larger than 14″ x 14″ x 6″. One-gallon clear plastic zip-top bags or small clutch bags no larger than 4.5″ x 6.5″ are also permitted.

Backpacks and purses larger than 4.5″ x 6.5″ are not permitted. Exceptions will be made for medically necessary items or single compartment diaper bags (child must be present).

Re-Opening Guidelines

The processes and protocols at the arena meet or exceed the recommendations and requirements set forth by the Centers for Disease Control and Prevention (CDC) and the Spokane Regional Health District. We are continuing to monitor CDC guidelines, public health advancements and industry best practices to ensure our procedures and protocols are current and effective.

Seating capacity, placement and policies are subject to change based on regional health restrictions and protocols provided by the WHL. We will update our policies as frequently as possible to reflect the latest available information.

March 2020 Tickets & Ticket Packages

Tickets that were purchased for the March 13 or March 14, 2020 games are valid ticket vouchers for a Chiefs game in the 2021-22 season. These tickets are eligible for exchange beginning on September 13 at 9 a.m. Fans can also donate their unused tickets to essential workers via the Frontline Forward Program!

Ticket packages previously renewed for the 2020-21 season were automatically rolled into the upcoming 2021-22 season with the same seats and package type.

Click here for a list of frequently asked questions regarding tickets and ticket packages. You can also give us a call at 509-535-PUCK or email us at tickets@spokanechiefs.com.