See below for a list of frequently asked questions regarding tickets and ticket packages. Have a question you don’t see answered? Give us a call at 509-535-PUCK or email us at email@example.com. (This page was most recently updated on June 13, 2022)
What is the schedule?
The full 2022-23 schedule will be announced soon.
We are currently operating under no seating capacity restrictions. We will update our policies as frequently as possible to reflect the latest available information.
Are masks required? What about COVID vaccinations?
Per Governor Jay Inslee’s announcement on Feb. 17, 2022, events of 1,000 of more are no longer subject to COVID vaccine, negative test, or mask requirements. Chiefs games are now fully unrestricted.
These policies will continue to be updated to reflect the latest guidance from health experts and officials.
As recommended by medical experts, the Spokane Chiefs encourage fans to get a COVID-19 vaccine to protect the health and safety of our community. Click here for resources on COVID vaccines, including a vaccine locator tool.
What is the status of my renewed ticket package? When will I get my tickets?
To renew please contact our ticket office at 509-535-PUCK, or visit our Renewals Page for more information. New ticket packages are also currently on sale.
Chiefs ticket package holders will receive more information later in the summer with important dates, including the Ticket Package Pick-Up Party. As a reminder, all Spokane Chiefs tickets will be digital beginning this season, offering fans a quick, safe and convenient way to manage their tickets, all via TicketsWest. Fans should check their email for a message from TicketsWest or access their account via SpokaneChiefs.com/MyAccount.
What about my pre-purchased parking passes?
Parking passes will remain as physical passes for the 2022-23 season. Fans who have pre-purchased parking passes as part of their ticket package can pick up their parking passes at the Ticket Package Pick-Up Party, TBA.
Are Flex Pack ticket packages available for the 2022-23 season?
Flex Packs are available for 2022-23. Redeeming your vouchers will be subject to availability, as always. We strongly encourage Flex Pack holders to exchange vouchers for tickets well ahead of the game you wish to attend.
How will the Never-A-Wasted Ticket program work for the 2022-23 season?
The Chiefs understand the value of the Never-A-Wasted Ticket benefit, which remains in place for the 2022-23 season! Contact your ticket representative to utilize this benefit for unused game tickets. We will do our best to exchange unused tickets subject to availability.
We strongly encourage package holders to attend the games included in your ticket plan or exchange tickets well ahead of time.
Do you offer a payment plan for ticket packages?
Yes! The Chiefs offer a 0% interest payment plan for all ticket packages. Standard payment plans are invoiced in six equal monthly payments, but payment plans are flexible to provide the best service possible to all ticket package holders.
Is the Chiefs’ Ticket Office open?
The Chiefs’ office is also open Monday – Friday from 10 a.m. – 5 p.m. We encourage fans with ticketing questions to contact us at 509-535-PUCK or email us at firstname.lastname@example.org. Unsure of who to contact? Visit our Front Office Staff page to find the appropriate staff member!
Will you be offering groups/party areas at Chiefs games for the 2022-23 season?
Yes! We are currently scheduling groups and party areas for the season. These spaces fill fast, so call a Chiefs’ ticket executive ASAP if your group is interested in reserving a spot or getting on a wait list. For more information on group outings, visit spokanechiefs.com/groups.
Are single game tickets on sale?
Single game tickets for the 2022-23 season are not on sale yet. They will be available for sale in September. Tickets will be available on-line and in-person at the Chiefs’ Ticket Office at Spokane Arena, over-the-phone at 509-535-PUCK and online at ticketswest.com.